What is the difference between following an Engagio and a non-Engagio user? If they are not in your database of contacts can I still follow them?

When you follow an Engagio user, you automatically follow their conversations on all the networks they have connected to Engagio. If you follow a user that's not on Engagio, then you are following their individual networks. Anytime you interact with someone new, that user will appear as a new contact with the option to follow. If they are not in our database of contacts, then it’s a great opportunity to Invite them to join Engagio. 

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